Dr. Eric Forsthoefel’s Views On Non-Urgent Emergency Room Visits

In recent times, a major setback in the healthcare industry is availing emergency care for non-urgent cases. Studies show that almost one-third of the U.S. population use the facilities of an emergency room with a non-urgent issue.

In 2014, The American Journal of Managed Care (AJMC) published a report stating that 37 percent of all cases in Florida encountered in the emergency department were not urgent.

Dr. Eric Forsthoefel witnessed countless non-urgent visits in the emergency ward at the Bixler Trauma & Emergency Center. He mentioned that such a problem originated from the lack of access to primary care medicine. Dr. Eric Forsthoefel makes sure that irrespective of the case, they treat every patient with the utmost care. Each one of them is assigned a nurse, physician and support staff if required along with a bed. Though they have such noble intentions, increasing number of such cases stretches their resources and workforce and efficiency drops below 100%.

He also mentioned how everyone in the emergency department is committed to remaining efficient during peak hours by providing the best possible service irrespective of severity.

A research conducted by The George Washington University included a broad sampling of people belonging from affluent to low-income families along with a record of insured patients. Affluent people mostly resort to emergency services thinking it would cost them time to get an appointment with the primary care provider. The reason for less affluent people opting for emergency services is either the convenience they get from the emergency care or not having any primary care provider.

Some other reasons causing such problem is the waiting time involved in getting treatment and the primary care services are not available on the weekends.

With a multidisciplinary approach, the researchers can utilize the database to draw out a cost-effective strategy for reducing non-urgent visits to Emergency rooms in Florida. The database is carefully arranged which would help to come up with effective solutions to deal with this. By far the most effective change was making access to primary care more convenient by reducing the time of processing appointments and increasing the working hours of primary care physicians.